LudedInc Return & Refunds

If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have until 24 hours before the start of an event to return or refund your ticket purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to get a refund on a ticket
Please email us at [email protected] with your account name and the event you wish to cancel your ticket for. We will get back to you within 5 business days.